TaorminaDiscuss a pilot

AI concierge · Philippines

Turn conversations into outcomes.

She answers every caller at once, 24/7—and confirms only when the payment is real.

Watch Taormina take a booking Talk to Taormina
Mara

Hi—pwede po Saturday around 5:30? Same as last time sana.

Araw House · AI concierge

Your usual 5:30 is full po—I have 6:00 at Rockwell, or 5:30 at BGC.

Araw House calendarSaturday · Rockwell Live check
5:30Full6:00Available6:30Available
Mara

6:00 at Rockwell po, please.

Viber
Araw House · ₱1,000 deposit

6:00 PM Rockwell held until 4:22 today po. GCash, Maya, or QR Ph reserves it.

Araw House · Payment verified

₱1,000 GCash deposit received po—Saturday 6:00 PM at Rockwell is reserved.

GCash · ₱1,000 · confirmed by payment provider
Follow one booking

Every caller answered. At once.

TaorminaLive · Sabado 7:12 PM
CallMr. Uy
Booking a table for tonight…
Booked · 7:15 PM · 4 pax
MessengerMs. Lim

May bakante pa po ba mamaya?

Opo — 8:30. Hawak ko na po para sa inyo.

Held · 8:30 PM
ViberMs. Reyes

Can I move my booking to tomorrow?

Done — moved to Saturday 10 AM ✓

Moved · deposit kept
MessengerMs. Cho

Magkano po ang gel manicure?

₱480 po — book ko na po ba?

Paid · GCash ✓
ViberMr. Santos

Gusto ko po sanang mag-refund…

Dadalhin ko po ito sa may-ari.

Escalated → you · context attached

1 conversations · 0 busy signals · 0 waiting

The impossible hire

While you slept.

Araw House · Closed10:04 PM
  1. 11:12 PM
    Kim · 2 pax · Sunday 3 PM₱500 · GCash ✓
  2. 12:40 AM
    Call answered on the second ringBooked · deposit in
  3. 2:07 AM
    Reschedule — moved to Saturday 10 AM₱1,000 kept ✓
  4. 4:55 AM
    Refund ask — brought to youEscalated · context attached

Collected habang sarado: ₱0

Morning brief7:00 AM
  • 5 conversations · 3 bookings confirmed
  • ₱2,500 in deposits verified
  • 1 escalation needs you — context attached
  • Busiest slot: Sunday 3 PM

A ₱0 receptionist goes home at 6. Platforms keep your customer. Taormina does neither—and never sleeps.

First-months targets

−0%

no-shows after verified deposits

₱0

a month in saves and quiet upsells

It should feel like someone remembered.

Friday · 4:12 PM

01

Understand what she means.

She asks for her usual. Taormina remembers it—with her permission.

  1. 01Understand
  2. 02Decide
  3. 03Complete
Guest memoryHer usual service rememberedWith permission · from a completed visit
Live calendar2 honest alternativesChecked now
Hold policyHeld for 8 minutesHers alone while she pays
Payment providerVerifying the depositA screenshot is not payment
Booking recordPaid · confirmedOne verified outcome
4:12
Araw HouseAI concierge · connected
Mara

Same as last time sana po. Saturday around 5:30.

Araw House

Just to confirm, Ms. Mara—would you like your usual 90-minute signature massage at Rockwell po?

Good afternoon, Ms. Mara. You're speaking with Araw House's AI concierge.

Illustrative journey · runs on the systems you connect.

01 · Friday · 4:12 PM

Understand what she means.

She asks for her usual. Taormina remembers it—with her permission.

“Same as last time sana po.”
Guest memory · with permission

Signature massage · from a completed visit

02 · 4:13 PM · Live availability

Find the nearest honest yes.

It offers only the times the calendar can really keep.

5:30 · RockwellFull6:00 · RockwellHeld for Mara

03 · 4:14 PM · Viber

Complete the outcome.

The booking is confirmed once GCash confirms the deposit—never a screenshot.

Viber
Deposit · ₱1,000GCash · Maya · QR Ph

✓ Provider verified. Booking confirmed.

Illustrative journey · runs on the systems you connect.

Live voice · booking demo

Talk to Taormina now.

Tagalog, Taglish, or English.

Trapiko sa Makati sa isang maulang hapon, tanaw mula sa loob ng sasakyan.
TaorminaAI na tagapag-asikaso · demo bookingDemo

Tinatapos ang demo booking mula simula hanggang dulo

Tumawag nang natural

Kayang ihatid ni Taormina ang demo booking — mula hanap ng bakante hanggang kumpirmado.

  • “Pa-book po ng usual massage ko sa Rockwell ngayong Saturday.”
  • “Pwede po bang GCash ang demo deposit?”
01Hanap ng bakante
02Hawak ang slot
03Demo na bayad
04Kumpirmado

Handa na po kami (EN unchanged: Ready when you are)3-minutong live na demo booking
Demo lamang · Walang totoong slot o bayad · Pinoproseso ng OpenAI ang boses
Handa na po kami (EN unchanged: Ready when you are)

The AI

What a shy front desk leaves on the table.

Consultative selling

She asks one question, then recommends.

Ms. DizonPa-book po ng massage sa Saturday—yung shoulders ko talaga.

Reading what she's really askingShoulder tension · second visit

MaraFor shoulder tension po, the 90-minute signature fits best. Book it, or the 60?

Ms. DizonSige, 90 minutes na.

A ₱2,400 booking instead of ₱1,600—suggested once, chosen freely.

The administration disappears. The care does not.

Why owners trust it with the money.

A screenshot is not a payment. Here is what is.

Held · 3:00 PM

Bayad na po!

Screenshot ≠ verification · slot still held

Salamat po! Waiting for GCash to confirm—hold pa rin ang 3 PM n'yo.

Ay sige po, GCash app na.

Payment verified · booking confirmedGCash ref #8291 · 3:00 PM Saturday

Limits she cannot cross

Not a peso past the authority you set.

When she isn't sure, she asks

Unclear? She confirms. Sensitive? Your staff—conversation attached.

The money never touches Taormina

Deposits settle provider-to-your-account. Preferences removed on request.

One concierge, trained for your business.

Where every business starts

She asks before she recommends.

Customer language“May kirot po yung lower back ko—anong massage kaya?”
Permitted actionAsk one question · match the service · hold the slot
Verified outcomeRight service · full price · deposit verified

Taormina repliesFor lower-back tension po, the 90-minute deep tissue with Ana fits best—Saturday 4 PM is open. Shall I hold it?